Objective
This policy outlines:
• What information we collect about you and why
• How we use your personal information
• How we protect your personal information
• What rights you have in relation to the personal information that we hold about you
“Call Consilium” is a trading name of Consilium Management Consultancy Limited and is deemed to be a ‘data controller’. Unless we are obliged or permitted to do so by law, we will not disclose of any of your data to another third party without your consent.
What Information we collect about you
We may collect the following data, which includes personal data from you, when you visit our website:
• Name
• Contact details such as email addresses or telephone numbers
• Cookies
Why we collect the information about you
The data collected will be used by us to:
• Contact you if have clicked the ‘Request Contact’ button
Please refer to our cookie policy for further information in relation to why cookies are collected.
Why can we use your personal information?
We will contact you based on the understanding that you have submitted your personal details, requesting further information from us, which we deem to be a legitimate interest.
How we protect your personal information
Data that you enter into the website will be sent directly to us to enable us to enact upon your request. Once we have received the data and contacted you, no data is retained, unless we go on to do business with you.
Location of your data
The recipients of any personal data submitted on the website will be staff members of Call Consilium, therefore all data is retained in the UK.
Retention period for your data
If after our initial conversation you proceed to enter into a business relationship with us, we will provide you with further information as to what information we will hold about you, why this information is collected and how long this information is retained.
If after our initial conversation you decide no longer to further a relationship, we will retain no personal data that has been provided to us.
Your rights
In relation to the data that we hold about you, you may have the following rights:
• Right to be informed – you have the right to ask to see what data we hold about you
• Right to access – to your personal data. If you wish to obtain a copy of the information we hold about you, please contact the DPO (contact details below) in writing with the subject ‘Subject Access Request’. Generally, the information will be provided within one month, however please be aware that we will take necessary takes to evidence your identity prior to releasing any personal information for your own security.
• Right to rectification – if you believe the information we hold about you to be incorrect or incomplete you have the right to ensure this rectified. For further information please contact the DPO. This rectification should typically be complete within one month.
• Right to erasure – also known as the right to be forgotten. In specific circumstances you will have the right to have your personal data erased or to prevent processing. We can refuse your request for erasure if we have a legal obligation to continue to hold your data.
Contact Details
Further information can be obtained from our Data Protection Officer (DPO) Marilyn Barnes at:
Consilium Management Consultancy Limited
14b High Street
Eccleshall, Stafford
ST21 6BZ
Right to lodge a complaint and ICO details
You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you are unhappy with how we have handled your personal data.
https://ico/org.uk/complain
0303 123 1113
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