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MARILYN BARNES

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MANAGING DIRECTOR

Marilyn enjoys a reputation gained by working over a number of years with some of the biggest and best-known brands in the UK and worldwide. As a specialist in contact centres and growing sales within regulated environments, Marilyn has been proud to assist such brands as Npower, SSE, Hewlett Packard, OVO, Sky, ‘3’, Carphone Warehouse, Vodafone, Orange, O2, HSBC, Aviva and Barclays. Having worked with major brands across all sectors she has extensive experience. Marilyn is proud to have served and supported the contact centre industry as a judge in the European Contact Centre and Customer Service Awards and continues to champion the industry wherever possible using her knowledge and experience to encourage others to achieve excellence.

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